Resources & FAQ
Everything you need to know about our mobile healthcare services
Preparation Tips
Blood Draw Preparation
- Stay hydrated by drinking water before your appointment
- Eat a normal meal unless instructed to fast
- Wear loose-fitting sleeves for easy access
- Inform us of any medications you're taking
- Relax and breathe normally during the procedure
EKG Testing Preparation
- Wear comfortable, loose-fitting clothing
- Avoid applying lotions or oils to chest area
- Remove jewelry that might interfere with electrodes
- Inform us of any heart conditions or medications
- Stay calm and lie still during the test
Post-Test Care
- Apply gentle pressure if there's any bleeding at the puncture site
- Keep the bandage on for at least 2 hours
- Avoid heavy lifting with the arm used for blood draw
- Contact us if you experience excessive bleeding or bruising
- Results will be sent to your healthcare provider as requested
Insurance & Payment
Payment Methods
Accepted Insurance Plans
- Medicare
- Aetna
- Cigna
- Humana
- Medicaid
- Blue Cross Blue Shield
- United Healthcare
- Kaiser Permanente
- Coverage may vary by plan. Please verify with your insurance provider.
- Insurance billing (direct billing available)
- Cash payments
- Credit and debit cards
- HSA/FSA accounts
Billing Questions?
Contact our billing department at 571-599-4223 for assistance with insurance coverage verification or payment arrangements.
Frequently Asked Questions
What areas do you serve?
Â
How do I get my results?
Test results are sent directly to your healthcare provider or the physician who ordered the tests. You can also request a copy for your personal records. Typical turnaround time is 24-48 hours for most tests.
Are your phlebotomists certified?
Yes, all our phlebotomists are certified professionals with extensive training and experience. Our team includes ASCP certified phlebotomists and licensed healthcare professionals.
Can I reschedule an appointment?
Absolutely! We understand that schedules can change. Please contact us at least 24 hours in advance to reschedule your appointment. We’ll work with you to find a new time that works for your schedule.
Do you accept insurance?
Yes, we accept most major insurance plans including Medicare and Medicaid. We recommend contacting your insurance provider to verify coverage for mobile phlebotomy services.
How long does a typical visit take?
Most visits take 15-30 minutes, depending on the type and number of tests being performed. We work efficiently while ensuring your comfort and the accuracy of all procedures.
What if I have special medical needs?
We’re experienced in working with patients who have special medical needs, including those with mobility issues, chronic conditions, or anxiety about medical procedures. Please inform us of any special requirements when booking.
Are your services HIPAA compliant?
Yes, we strictly adhere to all HIPAA regulations to protect your health information. All staff are trained in privacy protocols and we maintain the highest standards of confidentiality.
Still Have Questions?
Our friendly team is here to help answer any questions you may have
📞 Call us at: 571-599-4223
📧 Email us at: info@micronlabsondemand.com